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人文科學 3-1最有效的溝通 3
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人文科學 3-1最有效的溝通

最有效的溝通方法呢就是發問,那最寶貴的資源呢,就是我們的文化。
所以溝通的目的,最主要就是要求對方的服務,但是呢 你要能夠正確地提出你的需求,你需要的先交換一些呢 相當的資訊,然後呢 才能夠達到我們想要的目的。
溝通呢 是要交換我們的知識,就是背景資料,跟我們個人所具備的技術,哪有了這些東西呢,還要溝通我們的直覺,直覺呢 也就是說

人文科學 3-1最有效的溝通


最有效的溝通方法呢就是發問,那最寶貴的資源呢,就是我們的文化。
我們所知道的世界呢,是由我們大腦裡面的記憶結構所建構起來的。每個人都是來自於不同的背景與文化,兩個人相遇的時候,如果其中有一人需要提供服務,或是需要對方的幫忙,那他就需要這個溝通的技巧。
所以溝通的目的,最主要就是要求對方的服務,但是呢 你要能夠正確地提出你的需求,你需要的先交換一些呢 相當的資訊,然後呢 才能夠達到我們想要的目的。 船上的是一個團隊的合作,對於我們海員來講呢,除了一對一的溝通,需要對方提供相當的服務。還有很大的功用,就是要協調合作,跟別人協調呢,讓船上的安全,能夠繼續維持下去。溝通呢 是要交換我們的知識,就是背景資料,跟我們個人所具備的技術,哪有了這些東西呢,還要溝通我們的直覺,直覺呢 也就是說我們對做事情的優先順序緩急輕重,還有我們的文化。因為你如果不能開誠佈公的話,團隊就不會得到良好的成果。還有就是 我們個人生理或心理方面的情緒,交換情報呢 要經由我們的視覺,或者是我們的信號系統,寫成的文字,或者聽覺來交換資訊。 Chapter 3 What we hear – the world we share Most effective way of communication is asking. Most precious resource is culture. The world we know is based on our brain’s memories structure. Every man comes from different backgrounds and cultures in the world. Two people meet in a circumstance and one man has some favor to ask from the other he will need the skill of communication. The purpose of communication is asking the service we need from others and we have to exchange information first to coordinate the step we will begin from. Shipboard is a team work, we seaman will need the communication skill to coordinate others to achieve the safety of operation. What is Communication? To exchange of knowledge, skill, intuition, culture, emotion; such as relay information through voice, vision, signals, writing or behavior. This defined the behavior of exchange some kind of information (environmental information in conscious level), something you know (ST memory and attention), something you think you know(LT context memory), something you should know(LT procedural memory); just like the way we sense the world in conscious and subconscious level. But something in our unconscious like emotion and intuition are very hard to communicate while we may have the intention but not knowing how. This is the real problem in communication, knowledge, skill, intuition, culture, emotion all consist part of us which we have no way to make it clear to other. People sometimes don’t even know himself of his own emotion and intuition. How can people explain to others what he is doing and why he is doing like that in his unconscious level? We have to check other’s reaction to make sure we had the desired effect in our communication with them. So, What is effective communication? People do not communicate with each other by passing their own way of thinking and doing alone. Instead, people communicate by, what they can expect (environment or ST memory, conscious) and what they can understand (rules/regulation or LT memory, subconscious) and what they can accept (culture or emotional, unconscious), receiving the message coming from others, to construct their own understanding of the context of others and willingly to response to sender’s request. Instead of just sending it out, it includes a positive receiving process too. If the receiver is not doing things to response the request of sender it is not an effective communication. Communication should be two ways reciprocate process. For humans, the concept of signal and noise is relative, not absolute: What is the signal for one person might be just noise to others? Each communicator use other’s signals to build, test and predict other's intentions in his brain. In fact, everyone is telling his own stories (search meaning in his own structure), he may not have listened to understand (not paying attention to new information), not linked with his LT memory reasonably (cannot get the context in other’s expression) and emotionally expel the true meaning of others (cannot agree on his unconscious level). The signal received has to suit the context of his own and do correct response as needed by sender to form a complete communication cycle. Human communication is to influence others in their receiving process, to create correct thoughts and actions to response to sender's purpose. It is a dynamic process of two ways, not just sending out massage by some means. What is needed for effective communication? As above drawing.
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