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人文科学 3-1最有效的沟通
最有效的沟通方法呢就是发问,那最宝贵的资源呢,就是我们的文化。
所以沟通的目的,最主要就是要求对方的服务,但是呢 你要能够正确地提出你的需求,你需要的先交换一些呢 相当的资讯,然后呢 才能够达到我们想要的目的。
沟通呢 是要交换我们的知识,就是背景资料,跟我们个人所具备的技术,哪有了这些东西呢,还要沟通我们的直觉,直觉呢 也就是说
所以沟通的目的,最主要就是要求对方的服务,但是呢 你要能够正确地提出你的需求,你需要的先交换一些呢 相当的资讯,然后呢 才能够达到我们想要的目的。
沟通呢 是要交换我们的知识,就是背景资料,跟我们个人所具备的技术,哪有了这些东西呢,还要沟通我们的直觉,直觉呢 也就是说
沟通的目的,最主要就是要求对方的服务
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人文科学 3-1最有效的沟通
最有效的沟通方法呢就是发问,那最宝贵的资源呢,就是我们的文化。
我们所知道的世界呢,是由我们大脑里面的记忆结构所建构起来的。每个人都是来自於不同的背景与文化,两个人相遇的时候,如果其中有一人需要提供服务,或是需要对方的帮忙,那他就需要这个沟通的技巧。
所以沟通的目的,最主要就是要求对方的服务,但是呢 你要能够正确地提出你的需求,你需要的先交换一些呢 相当的资讯,然后呢 才能够达到我们想要的目的。 船上的是一个团队的合作,对於我们海员来讲呢,除了一对一的沟通,需要对方提供相当的服务。还有很大的功用,就是要协调合作,跟别人协调呢,让船上的安全,能够继续维持下去。沟通呢 是要交换我们的知识,就是背景资料,跟我们个人所具备的技术,哪有了这些东西呢,还要沟通我们的直觉,直觉呢 也就是说我们对做事情的优先顺序缓急轻重,还有我们的文化。因为你如果不能开诚布公的话,团队就不会得到良好的成果。还有就是 我们个人生理或心理方面的情绪,交换情报呢 要经由我们的视觉,或者是我们的信号系统,写成的文字,或者听觉来交换资讯。 Chapter 3 What we hear – the world we share Most effective way of communication is asking. Most precious resource is culture. The world we know is based on our brain’s memories structure. Every man comes from different backgrounds and cultures in the world. Two people meet in a circumstance and one man has some favor to ask from the other he will need the skill of communication. The purpose of communication is asking the service we need from others and we have to exchange information first to coordinate the step we will begin from. Shipboard is a team work, we seaman will need the communication skill to coordinate others to achieve the safety of operation. What is Communication? To exchange of knowledge, skill, intuition, culture, emotion; such as relay information through voice, vision, signals, writing or behavior. This defined the behavior of exchange some kind of information (environmental information in conscious level), something you know (ST memory and attention), something you think you know(LT context memory), something you should know(LT procedural memory); just like the way we sense the world in conscious and subconscious level. But something in our unconscious like emotion and intuition are very hard to communicate while we may have the intention but not knowing how. This is the real problem in communication, knowledge, skill, intuition, culture, emotion all consist part of us which we have no way to make it clear to other. People sometimes don’t even know himself of his own emotion and intuition. How can people explain to others what he is doing and why he is doing like that in his unconscious level? We have to check other’s reaction to make sure we had the desired effect in our communication with them. So, What is effective communication? People do not communicate with each other by passing their own way of thinking and doing alone. Instead, people communicate by, what they can expect (environment or ST memory, conscious) and what they can understand (rules/regulation or LT memory, subconscious) and what they can accept (culture or emotional, unconscious), receiving the message coming from others, to construct their own understanding of the context of others and willingly to response to sender’s request. Instead of just sending it out, it includes a positive receiving process too. If the receiver is not doing things to response the request of sender it is not an effective communication. Communication should be two ways reciprocate process. For humans, the concept of signal and noise is relative, not absolute: What is the signal for one person might be just noise to others? Each communicator use other’s signals to build, test and predict other's intentions in his brain. In fact, everyone is telling his own stories (search meaning in his own structure), he may not have listened to understand (not paying attention to new information), not linked with his LT memory reasonably (cannot get the context in other’s expression) and emotionally expel the true meaning of others (cannot agree on his unconscious level). The signal received has to suit the context of his own and do correct response as needed by sender to form a complete communication cycle. Human communication is to influence others in their receiving process, to create correct thoughts and actions to response to sender's purpose. It is a dynamic process of two ways, not just sending out massage by some means. What is needed for effective communication? As above drawing.
最有效的沟通方法呢就是发问,那最宝贵的资源呢,就是我们的文化。
我们所知道的世界呢,是由我们大脑里面的记忆结构所建构起来的。每个人都是来自於不同的背景与文化,两个人相遇的时候,如果其中有一人需要提供服务,或是需要对方的帮忙,那他就需要这个沟通的技巧。
所以沟通的目的,最主要就是要求对方的服务,但是呢 你要能够正确地提出你的需求,你需要的先交换一些呢 相当的资讯,然后呢 才能够达到我们想要的目的。 船上的是一个团队的合作,对於我们海员来讲呢,除了一对一的沟通,需要对方提供相当的服务。还有很大的功用,就是要协调合作,跟别人协调呢,让船上的安全,能够继续维持下去。沟通呢 是要交换我们的知识,就是背景资料,跟我们个人所具备的技术,哪有了这些东西呢,还要沟通我们的直觉,直觉呢 也就是说我们对做事情的优先顺序缓急轻重,还有我们的文化。因为你如果不能开诚布公的话,团队就不会得到良好的成果。还有就是 我们个人生理或心理方面的情绪,交换情报呢 要经由我们的视觉,或者是我们的信号系统,写成的文字,或者听觉来交换资讯。 Chapter 3 What we hear – the world we share Most effective way of communication is asking. Most precious resource is culture. The world we know is based on our brain’s memories structure. Every man comes from different backgrounds and cultures in the world. Two people meet in a circumstance and one man has some favor to ask from the other he will need the skill of communication. The purpose of communication is asking the service we need from others and we have to exchange information first to coordinate the step we will begin from. Shipboard is a team work, we seaman will need the communication skill to coordinate others to achieve the safety of operation. What is Communication? To exchange of knowledge, skill, intuition, culture, emotion; such as relay information through voice, vision, signals, writing or behavior. This defined the behavior of exchange some kind of information (environmental information in conscious level), something you know (ST memory and attention), something you think you know(LT context memory), something you should know(LT procedural memory); just like the way we sense the world in conscious and subconscious level. But something in our unconscious like emotion and intuition are very hard to communicate while we may have the intention but not knowing how. This is the real problem in communication, knowledge, skill, intuition, culture, emotion all consist part of us which we have no way to make it clear to other. People sometimes don’t even know himself of his own emotion and intuition. How can people explain to others what he is doing and why he is doing like that in his unconscious level? We have to check other’s reaction to make sure we had the desired effect in our communication with them. So, What is effective communication? People do not communicate with each other by passing their own way of thinking and doing alone. Instead, people communicate by, what they can expect (environment or ST memory, conscious) and what they can understand (rules/regulation or LT memory, subconscious) and what they can accept (culture or emotional, unconscious), receiving the message coming from others, to construct their own understanding of the context of others and willingly to response to sender’s request. Instead of just sending it out, it includes a positive receiving process too. If the receiver is not doing things to response the request of sender it is not an effective communication. Communication should be two ways reciprocate process. For humans, the concept of signal and noise is relative, not absolute: What is the signal for one person might be just noise to others? Each communicator use other’s signals to build, test and predict other's intentions in his brain. In fact, everyone is telling his own stories (search meaning in his own structure), he may not have listened to understand (not paying attention to new information), not linked with his LT memory reasonably (cannot get the context in other’s expression) and emotionally expel the true meaning of others (cannot agree on his unconscious level). The signal received has to suit the context of his own and do correct response as needed by sender to form a complete communication cycle. Human communication is to influence others in their receiving process, to create correct thoughts and actions to response to sender's purpose. It is a dynamic process of two ways, not just sending out massage by some means. What is needed for effective communication? As above drawing.